If you have tried to get help with a problem to do with hospital care or a residential facility , first try Patient Care Quality office 1-877-442-2001
But if you have had no success, then try Seniors' Health Care Support Line at 1-877-952-3181
Also: The Interior Health web site has good information describing the types of care available and the steps needed to obtain home support; or place a family member into residential care.
https://www.interiorhealth.ca/YourCare/HousingHealth/ResidentialCare/Pages/AccessingRC.aspx
https://www.interiorhealth.ca/YourCare/HousingHealth/ResidentialCare/Pages/Eligibility.aspx
https://www.interiorhealth.ca/YourCare/HousingHealth/ResidentialCare/Pages/Costs.aspx
https://www.interiorhealth.ca/YourCare/HousingHealth/ResidentialCare/Pages/PreparingToMove.aspx
https://www.interiorhealth.ca/FindUs/_layouts/FindUs/By.aspx?
Finally the Home Health Guide provides some of the process information on page 8 and at https://www.interiorhealth.ca/YourCare/HomeCommunityCare/Documents/821062%20Guide%20to%20HCC.pdf
But if you have had no success, then try Seniors' Health Care Support Line at 1-877-952-3181
Also: The Interior Health web site has good information describing the types of care available and the steps needed to obtain home support; or place a family member into residential care.
https://www.interiorhealth.ca/YourCare/HousingHealth/ResidentialCare/Pages/AccessingRC.aspx
https://www.interiorhealth.ca/YourCare/HousingHealth/ResidentialCare/Pages/Eligibility.aspx
https://www.interiorhealth.ca/YourCare/HousingHealth/ResidentialCare/Pages/Costs.aspx
https://www.interiorhealth.ca/YourCare/HousingHealth/ResidentialCare/Pages/PreparingToMove.aspx
https://www.interiorhealth.ca/FindUs/_layouts/FindUs/By.aspx?
Finally the Home Health Guide provides some of the process information on page 8 and at https://www.interiorhealth.ca/YourCare/HomeCommunityCare/Documents/821062%20Guide%20to%20HCC.pdf